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Additional resources for Information and Knowledge Management: Management Extra
During these kinds of conversations, although you may not be aware of it, you are evaluating the information you received so that you can work out what to do about it. 1. 1 Adding value to information Source: Adapted from Simpson and Prusak (1995) Let’s look at each of the five universal elements. Truth. How confident are you about the validity of the information? In operational or systems terms, its validity or otherwise may be obvious; in management processes, where you are dealing with a mix of factual information, inferences and subjective judgement, things may be less clear-cut.
Don’t forget you can also search for images, audio and video – Google claims to offer the most comprehensive resource of images, with 250 million of them. Bookmarking Finding the information once is one thing; finding it a second time is another. Make full use of your bookmarking facility to set up topic folders that you can refer to later and update periodically. Some tips for effective use of the Internet ♦ Be prepared to put in some time at first to surf around and get a good idea of the main websites in your area of interest ♦ Try out different search engines to see how the results compare ♦ Set up folders of bookmarked sites to create your own virtual library – but check the URLs (uniform resource locator, the address of a Web page) from time to time to see if they’re still valid ♦ Take advantage of any online help or advanced search tips offered by the search engines.
Would a good-practice checklist for use within the organisation be a good idea? ♦ Recap Identify information overload and assess why it occurs ♦ When the amount of information received exceeds that desired or needed by a user, it becomes a hindrance and a potential cause of stress, and the user experiences information overload. ♦ Assessing the extent to which you contribute towards your own information overload is a good first step in improving the way you manage and use information. Evaluate the information you receive by assessing its quality and value to you ♦ Simpson and Prusak (1995) propose that you can evaluate the quality of information available to you using five criteria: weight or importance, truth or validity, the extent to which you rely on the information for guidance, accessibility and scarcity.
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